Category Business Strategy

Split office scene showing a large hyperscale operations centre on one side and a smaller enterprise platform team on the other, joined by a central service health gauge representing the gap between SRE theory and enterprise reality.

The Google SRE Handbook Was Not Written for Your Team

Catchpoint’s SRE Report 2025, now in its seventh year of tracking the profession, reported something unexpected: operational toil rose for the first time in five years. Median toil time across 301 site reliability practitioners climbed from 25% to 30% of…